Testimonials

What Our Members Have to Say About Us

"Four years ago I stopped in the Boat Club for information. Having no boating experience, I was apprehensive but after speaking with you thought it sounded like a perfect opportunity. I could learn safe boating, have a variety of boats and best of all, no maintenance. Something I wasn't focused on at the onset was the "legendary customer service" I have come to expect as the Excel Boat Club standard. Tommy, the office ladies and dock staff are totally dedicated to the Boat Club mission.
Thank you so much for your patience and calm approach Tom! You've helped me evolve from a "high-risk customer" to someone who can actually navigate a boat safely on Lake Minnetonka.
Look forward to more cherished days on the lake"
__ Nurse Cathy

"I just wanted to thank you all for the good time our family had yesterday. We had a boat that fit our needs perfectly, it worked perfectly and we got to use one of the pull toys that fit our needs as well! And, to go along with it, your unloading/loading service was great as always. Enjoying the membership."
__Ralph Dickinson & Family

"I wanted to share with you that my family had such a  wonderful time on your boat. Everyone agreed that it was the highlight of their vacation! Thank you for such a memorable  experience. Your service and staff are top notch! Best regards,"
—Elise

"I just wanted to say thanks to the Excel boat club for a great and wonderful experience! We enjoyed our rental and will def. do it again. Special thanks to Alex and Bob and the rest of the staff that was there yesterday to provide us with the best service while being friendly and catering towards our needs. We all had a memorable time thanks to the great 30 footer and the professional performance from the crew." Thanks again!
—Dennis k Som

"This past summer marked our second year of membership at the Excel Boat club. For someone who loves boating but doesn't have the time (or space) to care for a boat - this is absolutely ideal, Maintenance Free!! The boats are in excellent condition, very clean and well maintained - you'd think they were brand new.  We have had an excellent summer taking the kids tubing or going on a happy hour cruise with my company.  The staff is always friendly, helpful and greets you by name.  The entire crew strives to make your experience a pleasant one and always wants to make sure you are having fun. Speak to you soon."
—Martin Kalish

"Thank you for another wonderful summer on Lake Minnetonka. You have a beautiful fleet of meticulously maintained boats. My friends, family and clients of Larkin Hoffman were all very impressed. Your crew epitomizes "customer service." The clients I entertained on the lake frequently commented on the professionalism of your staff and appreciated the helpful, valet service. I cannot imagine choosing to purchase a boat over the beautiful boats and incredible service the Excel Boat Club affords. Whether bringing colleagues or kids out for a day on the lake, every day was perfect. Thank you again."
—Christopher J. Harristhal

“Gloria and I have been members of the Excel Boat Club for 6 years now. When we first joined, our plan was to get the ‘lay of the lake’ and then buy a boat. You and your staff changed all of that for us. The first year blew us away and each year afterwards has been consistently great. Your group has gone out of their way to accommodate us and made it easy to forget that original plan. From the ease of scheduling and wide variety of boats to the wonderful customer service you provide each and every outing, it has been a treat to be member. I also know that our experience with Excel is not unique as we have yet to run across another member who is not satisfied. We just signed the contract for this next year and look forward to some more memorable days on the lake. Thanks for all you do…”
—Lohr & Gloria LeSueur

“I want to express our thanks and appreciation to you and your staff for providing us with a wonderful season of boating fun on Minnetonka. Your reservation staff has been very accommodating and friendly, boats spotless and always ready, and dock boys hard working and courteous. All aspects of your club more than exceeded our expectations! It's quite obvious that you have designed the club from a member's point of view. Our only regret is that we didn't join years sooner! We look forward to seeing you again this coming summer.”
—Ray & Nancy Herschl

“I just wanted to drop you a note to tell you how much we enjoyed our boat club experience this past summer. We had never owned a boat and would certainly not have considered ourselves to be avid boaters. The boat club was a perfect way to get to know the lake and learn a lot more about boating. We had a summer filled with great fishing, plenty of tubing with the kids, and several evening cruises with friends. The kids can’t stop talking about our adventures to Boy Scout Island where they swung on the rope swing one after the other. We found that the lifestyle that the boat club offers made us feel like we were on vacation most of the summer. It was much easier and more fun than we ever imagined. It didn’t make us want to buy a boat—we saw how hard you, Jeff, and your team worked to keep them perfectly clean and ready for the next outing.  As long as the boat club is around, we want to be a part of it. Thank you for making it easy for families like ours to enjoy the lake without the hassle and expense of owning a boat.”
—Mark, Patty, Sam, Emily, and John Gilk

“We just want to tell you how happy we were with your boat club. You and your staff were an absolute joy to work with and your boats selection and availability could not have been better.  Everything well exceeded our expectations!”
—Jim Field

“On behalf of our family, I want to thank the Excel Boat Club and compliment you on your customer service. We were members of another club on Lake Minnetonka, but chose to switch to Excel. We have never been disappointed by the decision. We are regular users of the club and the variety it offers. Most often we take our family (with three young boys) tubing or skiing. Often we will bring friends along to share our lake fun. The ownership and staff of the club are professional, well-prepared and accommodating. Right down to Tom's predictions of the weather. The dock crew is always helpful, even when extremely busy, and seem genuinely interested in our day on the lake. We expect to enjoy many years of hassle-free boating with Excel and gladly recommend your service to anyone who has interest.”
—The Wards
Dick, Sue, Bobby, Michael and Griffin

“Thanks for inviting us back! Just wanted to send a quick note to say how excited we are to spend the boating season with you! We had such a great season with you last year and are looking forward to working with you and your staff again. Selling our boat and joining the Boat Club was one of the best choices we made for our family. Your staff made our season the best of our 10 boating seasons. After learning about your club and seeing the ease of boating from your members, we decided to give it a try. We definitely made the right choice. Due to our membership, our boat outings increased by 14! Thanks.”
—Tory, Cami, Mallory, Paige, and Ben Walton

“Thanks again for the wonderful boating experiences this summer. The boat club just keeps getting better and better! Your fleet of boats this past year has just been wonderful—probably the best selection of boats you've ever had, and your staff has never been better. My wife comments on how friendly, outgoing and helpful the dock staff are every single time we visit you.”
—Walter & Heidi Poxon